IT Administrator
Chennai (Work from Office) · 0 - 2 years experience
Responsibilities
- Monitor network performance and ensure minimal downtime
- Troubleshoot hardware
- software
- LAN/Wi-Fi issues
- Provide IT support to employees (systems
- login
- access
- etc.)
- Manage IT assets
- including laptops
- peripherals
- and inventory
- Track and maintain software licenses (Microsoft OS
- etc.)
- Handle laptop warranty tracking and vendor coordination
- Respond to user queries via email or ticketing tools within SLA
- Prioritize and resolve issues based on P1 / P2 / P3 severity
- Maintain logs of issues
- resolutions
- and recurring problems
- Maintain a digital asset register for IT and non-IT assets
- Ensure proper tagging and tracking of all assets
- Keep records updated for audits and internal tracking Stakeholder Alignment
- Work closely with leadership and ensure timely execution of tasks
- Adhere to directions and priorities set by the Founder and leadership team
- Maintain accountability and responsiveness in all assigned responsibilities
Desired Candidate Profile
- 0 - 2 years of experience in IT administration or a similar role
- Hands-on experience with LAN/Wi-Fi setup
- troubleshooting
- and network monitoring
- Proficient in managing IT assets
- software licenses
- and maintaining digital asset registers
- Familiar with helpdesk/ticketing tools and P1/P2/P3 incident prioritization
- Experience with Microsoft OS and basic software license management
- Strong ownership mindset with the ability to work closely with leadership and execute tasks with minimal follow-up
- Detail-oriented with a habit of maintaining accurate logs
- records
- and audit-ready documentation
- Good communication skills to handle employee queries promptly and professionally
Required Skills
Network & IT Infrastructure ManagementHardware & Software TroubleshootingIT Asset & Inventory ManagementHelpdesk Support & SLA Handling